Put an employee communication plan in place in case disaster strikes your business.
As a business owner, you know it pays to expect the unexpected. Being prepared can make all the difference, whether you’re facing a small snafu or serious screw-up. It can also help your business make it through trying times that are outside of your control, like when disaster strikes. We’re not talking about losing that big account or shipping that major order to the wrong address. We’re talking about an emergency situation.
Before such an event arises, it pays to think about how your business will communicate with your employees, your customers, and relevant parties.
Say, for example, that an earthquake destroys phone lines. Your employees need to know that your business has other ways to communicate with them, such as email or website notifications. It’s a good idea to establish multiple means of communicating important information during such a situation and making sure your team is educated on those options so they can stay informed.
Establish a central person or team to communicate in such an event. That way, you won’t have overlapping or contradicting messages going out from your company.
Also, set up a plan for ongoing communication. For example, you may want to let your employees know you’ll update your website once a day until circumstances return to normal, so they’re never guessing if they need to return to work.
Establishing a communication plan with your employees is important to avoid confusion – or worse – during an emergency situation.
When disaster strikes, a good insurance program can make all the difference in your business’s recovery. The professionals at Phocus Insurance can find you the best policies for your needs. Located in Phoenix, Arizona, we serve all your personal and commercial insurance needs. Contact us for more information.
